“Thanks for your assistance in liquidating this OREO property.  Your patience and professionalism was tested severely with all the obstacles we had to endure during the course of this listing and subsequent sale.  Feel free to use me as a referral with any of your potential customers.  The Motorola Employees Credit Union (MECU) was very pleased with your performance and that of your support staff.  Your staff was very responsive to our requests and needs.  They always performed in a timely and professional manner.  It was this performance that made the overall experience tolerable.  None of the problems that were experienced were as a result of anything your staff did; in fact they displayed excellent patience and tact in handling the numerous problems we both have experienced.  All is well that ends well.”